Bertam Resort & Water Park Penang in Penang, Official Website

Privacy Policy
Sharing and Disclosure of Your Information
The personally identifiable information, including personally identifiable information of a third party, provided by you will be used within the Bertam Resort & Water Park to offer a personalised experience to you and may also be disclosed in the following circumstances:
to our bank for authorisation of transaction and for payment
to third parties engaged to provide services under contractual requirements and to use it only to perform such services
to any successor pursuant to an asset sale, merger, consolidation, restructuring, reorganisation, liquidation or other similar transaction involving the Bertam Resort & Water Park
if we believe such disclosure is required by law, regulation or securities exchange requirement or for the protection of persons or property

Access to Personally Identifiable Information
Please be reminded to regularly review and update your personal identifiable information. You can review, update and/or correct your information by contacting our customer service officer and requesting an access form. Likewise, enquiries and complaints may be lodged with us. Please note that in an effort to prevent the unauthorised disclosure of your personal identifiable information, you may be asked to provide proof of identity or other authentication materials together with the completed access request form.

Security
We use commercially reasonable steps to protect your personally identifiable information we collect from any loss, misuse, modification, unauthorised or accidental access or disclosure, alteration or destruction. However, due to the pace of development of internet technology and other factors beyond our control, we cannot guarantee that communications between you and our server will be free from unauthorised access by third parties.

Links to Other Web Sites
This Site contains content, services and other materials that link to other web sites not related to the Bertam Resort & Water Park. We are not responsible or liable for any content presented by or contained on any independent web site. We encourage you to refer to the privacy policy, if any, of those web sites.
the data provider and/or the organization and/or such other persons or companies represented by the data provider;

(iv) to enable the company’s compliance with its obligations under any law, rule, regulation, by-law, order, guideline, directive, policy and such other requirements in force and as amended from time to time relating to the commercial transaction and/or relating to the conduct of the business or activities of the company.

The data provider, the organization and/or such other persons or companies represented by the data provider respectively referred to above further acknowledge that information given or the request made by the data provider and/or the organisation and/or such other persons or companies represented by the data provider leading to the provision of any personal data is sufficient, accurate, complete and not misleading, and that such personal data is provided voluntarily and is necessary for the purposes set out above.

Where personal data is requested, the data provider, the organization or such other persons or companies represented by the data provider has the option not to provide additional information requested other than the information which the company has indicated as necessary to facilitate the commercial transaction. If data provider does not complete the required fields for itself or on behalf of the organization or such other persons or companies represented by the data provider as the case may be, the company will not be able to offer the services and/or fulfil the request of data provider and/or the organization and/or such other persons or companies represented by the data provider.

In connection with the purposes above, the company is hereby permitted to disclose such personal data to the relevant authorities, the company’s successor in interest, sponsors, advertisers, solicitors, insurers, adjusters, other advisers, suppliers, contractors and/or service providers, and the company’s parent company, related and associated companies, affiliates and partners, some of whom may be outside Malaysia, who may undertake administrative, management and operational functions for or on behalf of the company in respect of or arising from the commercial transaction or to support sales, marketing, promotion and/or advertising efforts.

In the event of a sale of business, disposal, acquisition, merger or reorganisation involving the company or the assets of the company to another party, personal data may be required to be disclosed and/or transferred to the other party as part of the process of sale, disposal, acquisition, merger or reorganisation. The data provider acknowledges and covenants that the provider of such personal data has acknowledged, confirmed and consented to the company that such disclosure and transfer may occur and hereby permit the company to release the personal data to the other party and its advisers and representatives and that the other party has the provider’s consent to process such personal data.

The provider of such personal data may request in writing for access to and to request for correction of personal data in accordance with the PDPA. In the event of such request, or if the provider of such personal data has an inquiry or complaint in respect of the company’s handling of such personal data, the provider can contact:-

Bertam Resort & Water Park
PMT 2200, Bertam Resort,
Persiaraan Bertam 8,
13200 Kepala Batas,
Pulau Pinang.
T: + 60 4 577 8000 F: +60 4 577 8001
E: info@bertamresort.com

Website Terms of Use
The following terms and conditions apply to your access and the use of this Site. You agree to be bound by these terms and conditions without limitation or qualifications by accessing any page of this Site.

You also agree to waive all claims and rights relating to the use of this Site against Bertam Resort & Water Park, including all claims and rights for any direct, indirect, punitive or consequential damages howsoever arising from your use of this Site. If you do not accept these terms and conditions, please immediately discontinue your access to this Site.

DISCLAIMER
The material and/or information in this Site, including but not limited to the services, products, data, text, graphics, audio, video, links or other items, are provided by the Bertam Resort & Water Park and/or its group of companies on an "as is" and "as available" basis.

We do not make any express or implied warranties, representations or endorsements including but not limited to any warranties of title, non-infringement, merchantability, usefulness, operation, completeness, accuracy, satisfactory quality, reliability and fitness for a particular purpose arising from your use of this Site. We also disclaim such warranties, representations or endorsements sought to be imposed on us to the fullest extent permitted by law.

We shall not be responsible for any damages suffered as a result of your use of the information in this Site and we are not liable for any indirect, punitive or consequential damages howsoever arise from your use of this Site or the information contained herein.

We also do not warrant or represent that access to the whole or part(s) of this Site, the materials, information and/or functions contained herein will be provided uninterrupted or free from errors or that any identified defect will be corrected, or that there will be no delays, failures, errors or loss of transmitted information, that no viruses or other contaminating or destructive properties will be transmitted or that no damage will occur to your computer system.

The information contained in this Site may include technical inaccuracies or typographical errors. We reserve the rights to make changes, corrections and /or improvements to the content of this Site without notice at our absolute discretion. Your continued use of this Site following the posting of changes means that you accept the changes.
Website Terms of Use
The following terms and conditions apply to your access and the use of this Site. You agree to be bound by these terms and conditions without limitation or qualifications by accessing any page of this Site.

Trademarks
All trademarks, service marks and logos displayed in this Site are the exclusive properties of Bertam Resort & Water Park and/or their respective third-party proprietors as identified in this Site and are protected by applicable Malaysian and international laws. These trademarks, service marks or logos shall not be reproduced, downloaded, copied, modified or otherwise used without our express prior written consent.

Copyright
This Site and its content, including but not limited to the information, designs and software are the exclusive properties of Bertam Resort & Water Park and are protected by applicable Malaysian and international laws.

Save and except for non-commercial individual use, no part or parts of this Site may be modified, copied, distributed, retransmitted, broadcast, displayed, performed, reproduced, published, licensed, transferred, sold or commercially dealt with in any manner without our express prior written consent.

Indemnity
You hereby irrevocably agree to indemnify and keep us indemnified against all liabilities, claims, losses and expenses, including any legal fees that may be incurred by us in connection with or arising from (1) your use or misuse of this Site and the services provided herein; or (2) your breach of these terms and conditions howsoever occasioned; or (3) any intellectual property right or proprietary right infringement claim made by a third party against us in connection with your use of this Site.

No Waiver
The failure by us to enforce at any time or for any period any one or more of these terms and conditions shall not be a waiver of them or of the right at any time subsequently to enforce all terms and conditions herein.

Governing Law
These terms and conditions shall be governed by and are to be construed in accordance with the laws of Malaysia.

Information We Collect
We require you to provide certain information about yourself when you register with this Site to request for certain information and/or services. We also collect information when you respond to requests for feedback. The information we collect may include information from which you may be personally identified such as your name, contact details, occupation and/or credit card details. We may also collect personally identifiable information of a third party for example your travel companion(s) names and their contact details. Unless otherwise indicated, the information we request is optional. We will specify which information is mandatory at the appropriate data entry point. This Site only collects personally identifiable information with your knowledge and express consent. You are entitled not to submit your personally identifiable information or to decide what communications you want to receive from us. However, incomplete information may affect or prevent the processing of certain transactions.

For example, not providing a name will prevent the processing of reservations. When you visit this Site, we may also collect the IP address of your computer. We may use technology to record other information that identifies your computer and tracks your behaviour on the Site. We use IP addresses to analyse trends, administer the Site, track users' movements, gather broad demographic information for aggregate use and to better meet your needs and help make it easier for you to find information in the future.

How We Use Your Information
We use personally identifiable information collected from this Site for the following purposes:
to provide you with the requested information and/or services such as making a reservation, fulfilling a request for information or completing a product order and purposes directly related thereto
to communicate with you in relation to the products and services offered by us and the relevant advertising campaigns and/or promotional activities
to perform market research to improve our products and services
We may use the information you provide us to send you e-mail, fax and other communications. All email newsletters and promotional offers will provide you with an opportunity to opt out of receiving future issues of the same.

Sharing and Disclosure of Your Information
The personally identifiable information, including personally identifiable information of a third party, provided by you will be used within the Bertam Resort & Water Park to offer a personalised experience to you and may also be disclosed in the following circumstances:
to our bank for authorisation of transaction and for payment
to third parties engaged to provide services under contractual requirements and to use it only to perform such services
to any successor pursuant to an asset sale, merger, consolidation, restructuring, reorganisation, liquidation or other similar transaction involving the Bertam Resort & Water Park
if we believe such disclosure is required by law, regulation or securities exchange requirement or for the protection of persons or property